Wednesday, November 5, 2014

Teleperformance India gets Aon Hewitt Best Employer Recognition
New global measure for employee engagement, performance culture and brand

Gurgaon Nov 6, 2014 Teleperformance, the global leader in outsourced multichannel customer experience management, announced that its operations in India have been certified by global talent, retirement and health solutions firm Aon Hewitt’s Best Employers™ program that measures and recognizes employer excellence worldwide.

Teleperformance has achieved certification from the Aon Hewitt Best Employers global program throughout 10 countries around the world, including India.

"Teleperformance India is humbled to be recognized by such an esteemed organization as the Aon Hewitt Best Employers program,” said Sanjay Mehta, Managing Director, Teleperformance India. “This certification shows that the people of Teleperformance India are committed to fostering a workplace culture that emphasizes hard work, innovation, collaboration and respect for one another.

The Aon Hewitt Best Employers program compares organizations to identify those that strive to create a competitive advantage through their people and become employers of choice. The program recognizes organizations with employees who speak positively about the company and intend to stay; are valued assets; are aligned to company goals and are rewarded for contributions; and are proud to say they are part of the company for which they work.

“Aon Hewitt Best Employers are organizations that empower results through high employee engagement, a compelling employer brand, effective leadership and a high performance culture. This translates into a committed and productive workforce that delivers stronger and sustainable business results,” said, Ken Oehler, Global Engagement Practice Leader, Aon Hewitt. 

The Aon Hewitt Best Employer global program measures and recognizes leading employers worldwide. It is based on more than 15 years of experience in Best Employers Studies across the world, backed with more than 20 years of experience in global employee engagement research. It focuses on the measures that lead to sustainable business results: Engagement, Leadership, Performance Culture, and Employer Brand and uses the most objective measure possible: employee opinion.

About Teleperformance India
Teleperformance that began its operations in India through a contact center in Gurgaon in 2001, offers customer service solutions ranging from customer acquisition, customer care, tech support, debt collection, BPO, social media and analytics to the US, UK, EMEA and other English speaking nations from its centres in Gurgaon, Indore and Jaipur.

The BPO firm expanded its operations to Indore in 2007 and Jaipur in 2009. It now has 5,000 Teleperformers in Delhi NCR and two non-metro cities serving a host of Indian and international customers. The Indian contact centres extend support to offshore and domestic clients in English and 10 other regional languages.

About Teleperformance Group
Teleperformance, the worldwide leader in outsourced multichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. In 2013, it reported consolidated revenue of $3.23 billion

The Group operates around 135,000 computerized workstations, with more than 175,000 employees across around 270 contact centers in 62 countries serving more than 150 markets. It manages programs in 63 languages and dialects on behalf of major international companies operating in a wide variety of industries.

Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: SBF 120, STOXX 600 and France CAC Mid & Small. Symbol: RCF - ISIN: FR0000051807 - Reuters: ROCH.PA - Bloomberg: RCF FP

For further information, please visit the Teleperformance website at

Media Invite: Centre for Science and Environment

CSE’s Annual Media Briefing on Climate Change

November 6-7, 2014
10 AM-6 PM on both days

Silver Oak, India Habitat Centre, New Delhi

You are cordially invited to the CSE annual two-day media briefing on climate change for journalists. This year’s briefing is designed to communicate key issues connected to climate change and current negotiations. It will provide the necessary background information and impetus for an informed reportage on the forthcoming climate summit in Peru.

The meet will be attended by a number of leading editors, journalists and correspondents from the Global South.

We do hope you will attend.

Media registration will be done on site. Please find the programme schedule below.

For more details or any assistance, please contact: Souparno Banerjee, 9910864339,

For more information on previous briefings and CSE's work on climate change, please visit:

Programme Agenda

DAY 1: November 6, 2014

Registration: 9.00-9.50

Session 1: The state of negotiations – from Peru to Paris
10.00 AM-12.30 PM
·        Sunita Narain, director general, CSE
·        Chandra Bhushan, deputy director general, CSE
(Tea: 11.00 AM-11.15 AM)

Lunch: 12.30-1.30 PM

Session 2: Extreme weather events and managing their impacts
1.30-3.30 PM
·        Overview: M Rajeevan, advisor/scientist G, Union ministry of earth sciences, New Delhi
·        Rainfall events and flood forecasting: V D Roy, director, Flood Forecasting and Warning Mechanism, Central Water Commission, New Delhi
·        Cyclones: Kamal Lochan Mishra, CGM, OSDMA, Bhubaneswar, Odisha (India)
·        Compensation – the question of climate justice: Ambuj Sagar, professor of policy studies, Indian Institute of Technology-Delhi

Tea: 3.30-4.00 PM

Session 3: Adapting to climate change – some case studies
4.00-6.00 PM
·        Overview: Arjuna Srinidhi, programme manager-climate change, CSE
·        Agro-advisories and ecosystem-based adaptation: case studies from central India: Crispino Lobo, managing trustee, Watershed Organisation Trust, Pune
·        Climate proofing homes in Rajasthan: Manu Gupta, director, SEEDS India, New Delhi
·        Smart practices and technologies for climate resilient agriculture: Ch Srinivas Rao, director, Central Research Institute for Dryland Agriculture, Hyderabad
·        Climate change adaptation in mountainous regions: case studies from Nepal:Ajaya Dixit, general secretary, Institute for Social and Environment Transition, Kathmandu, Nepal


DAY 2: November 7, 2014

Rewind by Arjuna Srinidhi: 9.30-10.00 AM

Session 4: The co-benefit agenda for the global South
10.00 AM-12.30 PM
·        Overview: Chandra Bhushan
·        Agricultural emissions and co-benefits of mitigation: Himanshu Pathak, professor, Center for Environment Science and Climate Resilient Agriculture, Indian Agricultural Research Institute, New Delhi
·        Reducing livestock emissions: Kamal Kishore, coordinator, Rainfed Livestock Network, Anand, Gujarat
·        Forest conservation and community rights: Sanjay Tomar, Regional Coordinator, South Asia, World Agro-forestry Centre, ICRAF, Delhi
·        Short-lived pollutants – diesel and particulates: Anumita Roychowdhury, executive director-research and advocacy, CSE
(Tea: 11.00-11.15 AM)

Lunch: 12.30-1.30 PM

Session 5: Energy efficiency and mitigation potential from household appliances
1.30-3.30 PM
·        Overview: A Walia, director, India Programs CLASP+SEAD
·        Energy rating: Saurabh Kumar, managing director, Energy Efficiency Services Limited
·        Climate impacts from household appliances – HFCs: Dilip Rajadhyaksha, senior general manager-manufacturing, Godrej Appliances
·        Climate and energy benefits of coolants: Markus Wypior, Prokilma Project Manager – GTZ
·        Energy efficiency of appliances -- lights and fans: Ashok Kumar, energy economist, Bureau of Energy Efficiency, New Delhi

Tea: 3.30-4.00 PM

Session 6: Panel discussion
Do we live on the same planet? The North-South divide in climate reportage
4.00-5.30 PM
·        Amit Baruah, resident editor, The Hindu, Delhi
·        Gardiner Harris, South Asia correspondent, The New York Times
·        Raj Chengappa, editor-in-chief, The Tribune, Chandigarh
·        Sunita Narain
·        Victor Mallet, South Asia bureau chief, The Financial Times 

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