In order to ensure transparency in delivery of
broadband services and to protect interests of consumers in the telecom
sector, the Telecom Regulatory Authority of India (TRAI) today issued
directions to telecom service providers for delivering broadband
services in a transparent manner by providing adequate information to
the broadband consumers about various plans and Fair Usage Policy (FUP).
Through this direction, telecom service providers have been asked to provide adequate information on Fair Usage Policy (FUP); to ensure that speed of broadband connection is not reduced below the minimum speed specified and to provide alert to consumers when their data usage reaches 80% and 100% of the data usage limit bundled with the plan.
This direction has already been placed on TRAI website- www.trai.gov.in .
Through this direction, telecom service providers have been asked to provide adequate information on Fair Usage Policy (FUP); to ensure that speed of broadband connection is not reduced below the minimum speed specified and to provide alert to consumers when their data usage reaches 80% and 100% of the data usage limit bundled with the plan.
This direction has already been placed on TRAI website- www.trai.gov.in .
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